Skechers.com Orders

Skechers.com Orders

Can I use two credit cards to pay for my SKECHERS.com order?
We only accept one credit card payment per order. The one payment must cover the order total or the transaction will not be successful. However, you can use...
Sales Tax
Sales tax will be charged in accordance with state and local laws, and will be calculated using your shipping address. The sales tax amount listed during ch...
How to Cancel Your SKECHERS.com Order
If you would like to change or cancel your SKECHERS shoe purchase please Sign In to your account, click on the order you want to cancel and edit your shoe ...
How do I update the shipping address in my SKECHERS.com Order?
If you placed an order on SKECHERS.com and need to update or change the shipping address we suggest cancelling the order and placing a new one with the corr...
Tracking Your SKECHERS.com Order
Select the Orders and Returns link towards the top of the home page and enter your order number and email address. Elite Members also have the option to sig...
Viewing Your SKECHERS.com Order History
Select the Sign In link at the top right hand corner of the page and enter your Email and Password. Once logged in, select the white arrow icon at the left ...
Credit & Debit Card Troubleshooting
Troubleshooting Credit/Debit Card Payment Errors Check to make sure the billing information you entered is correct. Remove dashes or spaces from the card...
Phone Orders
At this time, all orders placed at SKECHERS.com must be placed online. We are currently unable to accept any orders over the phone for security purposes.  
Spinning Error at Checkout
Please note our website is most compatible with Google Chrome. If you are using Internet Explorer for example, you may run into an error at checkout where t...
How do I retry or change my payment in my order?
If your initial payment method has failed and we are unable to process your order you have the ability to retry or add a new credit card in your order. To ...