Welcome to the Skechers Plus loyalty program (“Skechers Plus”). Skechers Plus is organized by Skechers U.S.A., Inc. (“Skechers”, “we” or “us”) and these Terms and Conditions (the “Terms”) govern your participation in Skechers Plus. Please read these Terms carefully. By participating in Skechers Plus, you agree to be bound by these Terms.
To participate in Skechers Plus, you must be at least 13 years old and a legal resident of the United States. Employees of Skechers, its affiliates and subsidiaries, and their spouses and children are not eligible to participate in Skechers Plus. Bulk buyers and resellers are not eligible to participate in Skechers Plus. Skechers reserves the right to revoke loyalty membership for any reason. By enrolling and participating in Skechers Plus, you represent that you meet these eligibility requirements.
If you meet the eligibility criteria above, you can join Skechers Plus by filling out a registration form on www.Skechers.com, through the Skechers mobile app or in a Skechers company-owned store location in the United States. No purchase is required to enroll in Skechers Plus. Only one account is allowed per individual.
A member must create an online account on Skechers.com or in the Skechers mobile app to complete registration, access points, and begin using membership rewards and benefits. If a member has not created their online account within 6 months of enrolling, the member’s existing loyalty points will be removed.
Members of Skechers Plus will earn points for purchases that are made on Skechers.com, the Skechers mobile app and Skechers company-owned store locations in the United States. Purchases at stores other than Skechers stores in the US or stores outside the US will not qualify for Points (even if the member purchases Skechers products). Points are awarded after reward certificate, discount, offer or merchandise credit are applied. Items that are ineligible for points earn include gift card purchases, taxes, shipping and all other fees.
Member tier and Silver tier members will earn ten (10) points per one dollar ($1) spent. Gold tier members will earn twenty (20) points per one dollar ($1) spent. Points earned through purchases can be impacted by a member’s tier level and/or bonus point promotions. If a member returns purchased items, the Points earned by the purchase of those items will be deducted from the member’s Point total. In addition to earning Points for purchases, members can also earn Points for certain digital engagement activities with Skechers.
Members can earn points on a maximum of seven hundred and fifty dollars ($750) worth of purchases in a rolling three hundred sixty-five (365) day timeframe. Any additional spend greater than this threshold will not earn points.
Members must provide their personal information associated with their Program account (email address, phone number, or assigned Membership Card) in stores or be logged into their Program account on Skechers.com or the Skechers mobile app to receive points for their actions. Skechers reserves the right, at its discretion, to retroactively credit Points for interactions where the member was not logged in or did not prove membership, provided sufficient proof of membership and purchase is made available to Customer Care within sixty (60) days of purchase.
All Points earned by members are valid for three hundred sixty-five (365) days from the date of earning and will expire at the end of this period unless Skechers explicitly states otherwise.
Points are not transferrable between members. Points have no cash value and cannot be exchanged for cash.
Skechers Plus has three (3) tiers. Members can progress through these tiers by the amount they spend on eligible products on www.Skechers.com, through the Skechers mobile app or in a Skechers company-owned store location in the United States.
“Member” tier is the entry-level tier. Members only need to register for Skechers Plus to be a part of this tier. No purchase is required.
Members can progress to “Silver” tier and “Gold” tier by spending the required dollar amount within three hundred sixty-five (365) days of registration (your “Membership Year”) and completing their online account. When moving up Tiers, a member will receive that Tier status for the remainder of their current “Membership Year” plus the subsequent membership year.
Tier downgrades could happen in the following ways:
- If members are in Silver or Gold tiers and haven’t met the requirements for their tier during their current Membership Year, those members will be downgraded to the tier that corresponds with the amount of spend in that Membership Year.
- When a member returns an order/product and the Points earned from that order/product are deducted, then a member could drop down tiers depending on the corresponding dollar value deducted for the return.
Rewards and Benefits
Entry and progress through each of the above-mentioned tiers will unlock a set of new benefits and rewards for members. Members will have access to the rewards in their current tier and the tiers below them. When a member moves down tiers, they will lose access to benefits from the higher tiers.
When a member earns 1,000 points, a $5 promotional voucher will be eligible for redemption. Points are redeemable only in increments of 1,000 points. Promotional vouchers can only be applied to purchases made by the member on Skechers.com, the Skechers mobile app or Skechers company-owned store locations in the US. No cash back will be provided if the voucher's full value is not utilized. Promotional vouchers will expire sixty (60) days after issuance.
The Birthday Bonus Points benefit enables Member and Silver tier customers to earn twenty (20) points per dollar spent on any purchase made during their birthday month. Gold tier customers earn forty (40) points per dollar spent on any purchase made during their birthday month. Points earned during a customer’s birthday month are subject to the seven hundred and fifty dollar ($750) points earn maximum per rolling three hundred and sixty-five (365) day timeframe. Customers must submit their birthday information in their online profile in order to participate in the birthday bonus points benefit.
Double Points Day Passes enable Silver tier customers to earn twenty (20) points per dollar spent total on a purchase of their choosing. Silver tier customers are awarded two (2) bonus points passes at the beginning of their membership year.
Triple Points Day Passes enable Gold tier customers to earn thirty (30) points per dollar spent total on a purchase of their choosing. Gold tier customers are awarded one (1) triple points pass at the beginning of their membership year.
Double and Triple Points Day Passes are valid for one (1) membership year. Any unused passes will expire at the end of the customer’s membership year. Double and Triple Points Day Passes cannot be used in combination with the Birthday Bonus Points benefit. During a customer’s birthday month, passes will be deactivated and customers will earn bonus points only by the Birthday Bonus Points benefit.
Other benefits not mentioned here may be awarded to members on a surprise and delight basis at the discretion of Skechers.
Specific Rewards and Benefits may be subject to change, discontinuance, limitations, and substitutions by Skechers, at its discretion, and at any time without notice. The total value of rewards applied to a purchase cannot exceed the total cost of the purchase.
Rewards, benefits and promotional vouchers must be presented in-store at the time of purchase (or the online code must be entered at checkout on Skechers.com or the Skechers mobile app). Reward certificates may not be used on purchases of identified clearance items in Skechers warehouse stores.
Awards and promotional vouchers are not redeemable for cash and void if copied and where prohibited, licensed or regulated.
Members are responsible for maintaining the confidentiality of their password and account and are fully responsible for any and all activities that occur under their password or account. Members should immediately inform Skechers customer care of any unauthorized use of their password or account or any other breach of security.
Skechers Plus is for members’ personal use only. Members agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of Skechers Plus. The transfer, sale, or barter (or the attempted transfer, sale, or barter) of promotional vouchers, member exclusive promotional offers, and any misrepresentation of fact relating thereto, may result in cancellation of the member’s account, including any unused Points or claimed but unused promotional vouchers in Skechers sole discretion.
Privacy and Consent to Marketing
Enrollment in Skechers Plus is voluntary. By providing your personal information to Skechers, you acknowledge that you fully understand and unambiguously consent to the transfer of such personal information to Skechers, that you are enrolling in Skechers Plus voluntarily, and that the enrollment is neither required to complete a purchase transaction nor made in connection with any purchase transaction.
Termination; Expiration; Changes to Skechers Plus
You may cancel your Skechers Plus membership at any time by logging into your account on www.Skechers.com or in the Skechers mobile app.
We may cancel your membership at any time for any reason in our sole discretion, including, but not limited to, if we determine that you (a) are ineligible, (b) have not used your account for an extended period of time, (c) violated any term or condition of Skechers Plus or any applicable law or regulation, (d) used your account in connection with bulk buying or reselling, or (e) engaged in any deception, forgery, fraud or committed any other abuse of Skechers Plus. We may revoke some or all of your points or rewards if we determine that you received points or a reward due to an error, through fraud or deception, or in any manner not authorized.
If you or Skechers cancels your Program membership, you will lose your accumulated points. If you cancel your membership, you may rejoin Skechers Plus by registering at www.Skechers.com or on the Skechers mobile app. When restarting your membership, your previously-earned points will not be reinstated.
In all matters relating to the administration of Skechers Plus, the decisions of Skechers will be final. Skechers reserves the right to change or cancel any aspect of Skechers Plus, at any time. If we change these Terms, we will give you notice by posting the new Terms here. Those changes will go into effect on the Revision Date shown in the revised Terms. By continuing to participate in Skechers Plus, you are agreeing to the revised Terms.
All interpretations of Skechers Plus terms and conditions shall be at our sole discretion. Our failure to exercise or enforce any right or provision of these rules shall not constitute a waiver of such right or provision.
10. OTHER LEGAL CONDITIONS
SKECHERS PLUS IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SKECHERS DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, WITH RESPECT TO SKECHERS PLUS (INCLUDING THOSE RELATED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT AND THOSE ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE).
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SKECHERS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING FOR THE LOSS OF PROFIT, REVENUE, OR DATA) ARISING OUT OF OR IN CONNECTION WITH SKECHERS PLUS, HOWEVER CAUSED, AND UNDER WHATEVER CAUSE OF ACTION OR THEORY OF LIABILITY BROUGHT (INCLUDING UNDER ANY CONTRACT, NEGLIGENCE, OR OTHER TORT THEORY OF LIABILITY) EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THESE TERMS AND SKECHERS PLUS ARE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA. ANY DISPUTE ARISING FROM THESE TERMS OR IN CONNECTION WITH SKECHERS PLUS SHALL BE RESOLVED BY BINDING ARBITRATION IN LOS ANGELES, CALIFORNIA. BY AGREEING TO BINDING ARBITRATION, EACH PARTY UNDERSTANDS THAT THEY EACH FOREVER GIVE UP AND WAIVE ANY RIGHT WHICH EACH PARTY MAY HAVE TO RESOLVE ANY SUCH DISPUTE BY COURT OR JURY TRIAL.
ALL TRADEMARKS, SERVICE MARKS AND TRADE NAMES OF SKECHERS USED IN CONNECTION WITH SKECHERS PLUS (INCLUDING BUT NOT LIMITED TO THE SKECHERS NAME) ARE TRADEMARKS OR REGISTERED TRADEMARKS OF SKECHERS. THEY MAY NOT BE USED WITHOUT SKECHERS’ PRIOR WRITTEN PERMISSION. ANY OTHER INTELLECTUAL PROPERTY USED IN CONNECTION WITH SKECHERS PLUS, INCLUDING BUT NOT LIMITED TO PATENTS, ISSUED OR PENDING, ARE THE SOLE PROPERTY OF SKECHERS AND/OR ITS LICENSORS. THE ENTIRE CONTENT OF SKECHERS PLUS, INCLUDING BUT NOT LIMITED TO TEXT, GRAPHICS, OR CODE IS COPYRIGHTED AS A COLLECTIVE WORK UNDER THE UNITED STATES AND OTHER COPYRIGHT LAWS, AND IS THE PROPERTY OF SKECHERS. COPYRIGHT 2021, ALL RIGHTS RESERVED.