Troubleshooting Credit/Debit Card Payment Errors

  • Check to make sure the billing information you entered is correct.
  • Remove dashes or spaces from the card number.
  • If the card is new or was recently reissued, make sure it has been activated.
  • We do not accept international credit cards.
  • If you still experience a payment error after completing the above steps, please contact your credit card company.

Daily Spending Limits for Debit Cards

Most debit and check cards have daily spending limits that may delay the processing of an order even if there is enough money in the account. Please contact the card issuing bank for information about your daily spending limits if you are having difficulty placing your order.

Account Verification

To prevent delays in processing your order, please ensure that the billing address on your order matches the address that appears on your bank statements. If you are unsure of your billing address, please contact your bank directly.

Locating Your Credit Card Security Code

The Credit Card Security Code is a unique three or four-digit number printed on the front (American Express) or back (Visa/MasterCard/Discover/Diners Club) of your card. Your order cannot be processed without this code.

Visa/MasterCard/Discover/Diners Club:

Credit Card Back

American Express:

Credit Card Front